Overviews

General information

GRI Content Index

Disclosure

Chapter, Information and/or Reference

Organisational profile

102-1

Name of the organisation

Q-Park BV

102-2

Activities, brands, products, and services

Profile and Review of Business

102-3

Location of the organisation's headquarters

Maastricht, the Netherlands

102-4

Number of countries operating

Netherlands, Germany, Belgium, United Kingdom, France, Ireland, Denmark, Sweden, Norway, and Finland

102-5

Nature of ownership and legal form

Governance

102-6

Markets served

Profile

102-7

Scale of the reporting organisation

Profile

102-8

Information on employees and other workers

Value retention

102-9

Supply chain

Review of business and Governance

102-10

Significant changes to the organisation and its supply chain

Review of business

102-11

Precautionary Principle or approach

Risk management

102-12

External initiatives

Governance

102-13

Memberships of associations

Danish Parking Association, Norwegian Parking Association, and Parking Complaint Team, Board member at Vexpan, Stichting Maatschappelijke Projecten Maastricht. Member of Vexpan and CROW, Member of the European Parking Council

Strategy and analysis

102-14

Statement from senior decision-maker

Review of business

102-15

Key impacts, risks, and opportunities

Risk management and Stakeholder dialogue

Ethics and integrity

102-16

Values, principles, standards, and norms of behaviour

Governance

102-17

Mechanisms for advice and concerns about ethics

Integrity Policy

Governance

102-18

Governance structure of the organisation

Governance

102-19

Delegation of authority

Governance

102-20

Executive-level responsibility for economic, environmental and social topics

Governance

102-21

Consulting stakeholders on economic, environmental, and social topics

Governance

102-22

Composition of the highest governance body and its committees

Governance

102-23

Chair of the highest governance body

Governance

102-24

Nomination and selection the highest governance body

Governance

102-25

Conflicts of interest

Governance

102-26

Role of highest governance body in setting purpose, values,

and strategy

Governance

102-27

Collective knowledge of highest governance body

Governance

102-28

Evaluating the highest governance body’s performance

Governance

102-29

Identifying and managing economic, environmental, and social impacts

Governance

102-30

Effectiveness of risk management processes

Risk management

102-31

Review of economic, environmental, and social impacts

Annual report

102-32

Highest governance body’s role in sustainability reporting

Governance

102-33

Communicating critical concerns

Governance

102-34

Nature and total number of critical concerns

CSR performance indicators - on request

102-35

Remuneration policies

Annual Report

102-36

Process for determining remuneration

Governance

102-37

Stakeholders' involvement in remuneration

Q-Park considers this indicator not relevant

102-38

Annual total compensation ratio

Q-Park considers this indicator not relevant

102-39

Percentage increase in annual total compensation ratio

Q-Park considers this indicator not relevant

Stakeholder engagement

102-40

List of stakeholder groups

Stakeholders

102-41

Collective bargaining agreements

CSR performance indicators - on request

102-42

Identifying and selecting stakeholders

Stakeholders

102-43

Approach to stakeholder engagement

Stakeholders

102-44

Key topics and concerns raised

Materiality analysis

Reporting practice

102-45

Entities included in the consolidated financial statements

Governance

102-46

Defining report content and topic Boundaries

Materiality

102-47

List of material topics

Materiality

102-48

Restatements of information

1 January to 31 December 2018, publication: 1 May 2018

102-49

Changes in reporting

Redefined CSR strategy

102-50

Reporting period

Annually

102-51

Date of most recent report

1 May 2018

102-52

Reporting cycle

Annually

102-53

Contact point for questions regarding the report

Governance & Policies

102-54

Claims of reporting in accordance with the GRI Standards

102-55

GRI content index

102-56

External assurance

No external assurance

Category: economic

DMA

Q-Park aims for stable financial results and pursues a sustainable financial policy, risk and portfolio management, in which informed trade-offs are made between risk and return

Review of business

Economic performance

201-1

Direct economic value generated and distributed

Review of business

201-3

Coverage of organisation's defined benefit plan obligations

Annual Report

201-4

Financial assistance received from government

CSR performance indicators - on request

Category: environment

DMA

Q-Park is committed to improving environmental performance of its owned PFs, fleet, and offices and to influencing environmental performance of significant partners in the value chain.

CSR Code

Energy

302-1

Energy consumption within the organisation

Value capturing

302-2

Energy consumption outside the organisation

Value capturing

302-3

Energy intensity

Value capturing

302-4

Reduction of energy consumption

Value capturing

302-5

Reductions in energy requirements of products and services

Value capturing

Water

303-5

Water consumption

Q-Park considers this indicator not relevant

Emissions

305-1

Direct greenhouse gas emissions (scope 1)

CSR performance indicators - on request

305-2

Indirect greenhouse gas emissions (scope 2)

CSR performance indicators - on request

305-3

Other indirect greenhouse gas emissions (scope 3)

CSR performance indicators - on request

307-1

Non-compliance with environmental laws and regulations

Category: social

Working conditions

DMA

The expertise and commitment of our employees and their cooperation and communication are decisive for the professionalism and efficiency of our organisation. Only with their commitment are we able to deliver the desired quality in products and services. We strive to create a varied workforce and we pay special attention to the welfare and safety of our employees

Value retention

Occupational health & safety

403-9

Work-related injuries

CSR performance indicators - on request

Training & education

404-1

Average hours of training per year per employee

Employee training

404-2

Programmes for upgrading employee skills and transition assistance programmes

Value retention

404-3

Percentage of employees receiving regular performance and career development reviews.

Value retention

Anti-corruption

DMA

Q-Park uses its own Integrity Policy

Integrity Policy

205-1

Operations assessed for risks related to corruption

CSR performance indicators - on request

205-2

Communication and training about anti-corruption policies and procedures

Integrity Policy

205-3

Confirmed incidents of corruption and actions taken

CSR performance indicators - on request

Product responsibility

DMA

Compliance

Compliance

419-1

Non-compliance with laws and regulations in the social and economic area

Compliance